Account question - Guild Wars Forums

Yujiro42069 · Oct 04, 2009, 12:49 PM // 12:49

I have the first guild wars and every time I log in it tells me that I'm not authorized to play because i need to buy the game. I believe everything is installed properly. Is there a way to fix this?

turbo234 · Oct 04, 2009, 01:57 PM // 13:57

did you just have the trial key? if you can check your account info by going to the character select screen->edit account at the bottom->manage access keys and look what it says

citizensmith1001 · Oct 04, 2009, 02:03 PM // 14:03

Where did you get your game activation code from? ,if you got it free from A-Net when you downloaded the trial then it sounds like your trial has run out so what you need to do is go purchase a copy of the game from your local games shop and use the game activation code that comes supplied with that.

However , if the game activation code you used came with a boxed copy of the game you bought from a shop then you need to contact support and ask them what to do next.

Quaker · Oct 04, 2009, 02:08 PM // 14:08

If you bought the retail package of GW, there would usually be a "buddy" key which you can give to a friend as a trial key. People have been known to use this key instead of the proper "real" key. Look through the materials that came with the game and check if there is another key.
If this is the case, just add the proper key to your current (trial) account and everything should be good to go from where you left off.
Of course, there's always the possibility that you bought a used game and got ripped. :P

Yujiro42069 · Oct 04, 2009, 05:20 PM // 17:20

when i went into manage access keys it told me the same thing, then i added the key and it said it was in use. I am using the cd key from inside the guild wars double cd case on the back of the single sheet case cover where I'd scratched off the silver stuff

Kumu Honua · Oct 04, 2009, 05:29 PM // 17:29

Sounds like you used the buddy key instead of inputting the actual game code.

Take a closer look at the documentation.

http://help.ncsoft.com/cgi-bin/ncsof...i=&p_topview=1

Perhaps this knowledge base article can help you locate the correct code.

Bob Slydell · Oct 04, 2009, 07:46 PM // 19:46

Sounds like some sort of error. Remember though.. the installation dosen't affect what you can play unless it's corrupt or something or not patched....the key is used to create the account and access things. The problem you are having is with your account on their server end.

Contact support, sounds like theres a problem that just needs to be sorted out.

Oct 04, 2009, 12:49 PM // 12:49	#1
Yujiro42069 Pre-Searing Cadet Join Date: Oct 2009 Location: i live in poulsbo	Account question I have the first guild wars and every time I log in it tells me that I'm not authorized to play because i need to buy the game. I believe everything is installed properly. Is there a way to fix this?

Oct 04, 2009, 01:57 PM // 13:57	#2
turbo234 Wilds Pathfinder Join Date: Sep 2006 Location: WI Profession: Mo/	did you just have the trial key? if you can check your account info by going to the character select screen->edit account at the bottom->manage access keys and look what it says

Oct 04, 2009, 02:03 PM // 14:03	#3
citizensmith1001 Frost Gate Guardian Join Date: Sep 2008 Location: Behind You Guild: [RoaR] Profession: D/	Where did you get your game activation code from? ,if you got it free from A-Net when you downloaded the trial then it sounds like your trial has run out so what you need to do is go purchase a copy of the game from your local games shop and use the game activation code that comes supplied with that. However , if the game activation code you used came with a boxed copy of the game you bought from a shop then you need to contact support and ask them what to do next.

Oct 04, 2009, 02:08 PM // 14:08	#4
Quaker Hell's Protector Join Date: Aug 2005 Location: Canada Guild: Brothers Disgruntled	If you bought the retail package of GW, there would usually be a "buddy" key which you can give to a friend as a trial key. People have been known to use this key instead of the proper "real" key. Look through the materials that came with the game and check if there is another key. If this is the case, just add the proper key to your current (trial) account and everything should be good to go from where you left off. Of course, there's always the possibility that you bought a used game and got ripped. :P

Oct 04, 2009, 05:20 PM // 17:20	#5
Yujiro42069 Pre-Searing Cadet Join Date: Oct 2009 Location: i live in poulsbo	when i went into manage access keys it told me the same thing, then i added the key and it said it was in use. I am using the cd key from inside the guild wars double cd case on the back of the single sheet case cover where I'd scratched off the silver stuff

Oct 04, 2009, 05:29 PM // 17:29	#6
Kumu Honua Jungle Guide Join Date: Feb 2008	Sounds like you used the buddy key instead of inputting the actual game code. Take a closer look at the documentation. http://help.ncsoft.com/cgi-bin/ncsof...i=&p_topview=1 Perhaps this knowledge base article can help you locate the correct code.

Oct 04, 2009, 07:46 PM // 19:46	#7
Bob Slydell Forge Runner Join Date: Jan 2007	Sounds like some sort of error. Remember though.. the installation dosen't affect what you can play unless it's corrupt or something or not patched....the key is used to create the account and access things. The problem you are having is with your account on their server end. Contact support, sounds like theres a problem that just needs to be sorted out.